Privacy Policy

My Homecare Consulting Group ("MHCCG," "we," "us," or "our") operates the website https://mhccg.com and provides home care consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

Information You Provide Directly:

• Name, email address, phone number
• Agency name and business information
• State of operation
• Messages and inquiries submitted through our contact forms
• Payment information (processed securely through third-party payment processors)

Information Collected Automatically:

• IP address and browser type
• Pages visited and time spent on our site
• Referring URLs and search terms
• Device type and operating system
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and improve our consulting services
• Respond to inquiries and communicate with you
• Send appointment reminders, service updates, and account notifications
• Send SMS messages (with your consent — see Section 4)
• Process payments and manage billing
• Send marketing communications (you may opt out at any time)
• Comply with legal obligations
• Analyze website usage to improve user experience

We may send you SMS text messages for appointment reminders, account notifications, and service-related updates. Your consent to receive SMS messages is voluntary and not a condition of purchasing our services.

How to Opt Out: Reply STOP to any SMS message to unsubscribe. You will receive a one-time confirmation message and no further SMS messages will be sent. To re-subscribe, text START to the same number.

Need Help? Reply HELP to any SMS message or contact us at [email protected] or (215) 645-0545.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, CRM platforms, email/SMS providers), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• With Your Consent: For any other purpose with your explicit consent.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use them to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Support marketing and retargeting efforts

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.
• Opt-Out of SMS: Reply STOP to any SMS message at any time.

To exercise any of these rights, contact us at [email protected].

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: